OneTel has developed a unique way of splitting traffic from a single toll-free number between two tier-1 carriers. The result: true toll-free redundancy designed specifically for central stations. Every telco provider claims redundancy. In reality, all of those solutions leave central stations exposed. OneTel understands central station clients and has spent years developing and deploying solutions for central stations, keeping redundancy and uptime in mind.
"OneTel deployed their toll-free reroute technology into my network. We now have multiple tier-1 carriers providing LD services and, most importantly, splitting toll-free traffic between those carriers. After unsuccessfully dealing with carrier after carrier, we finally have found true redundancy and a dramatic impact on uptime. I sleep better at night now knowing my network is secure and stable thanks to OneTel. –Josh Garner, Avant Guard
Carriers overbill. Central stations have been impacted. In fact, OneTel knows carriers use pre-packaged billing solutions that don't address the unique short- billing cycles that occur in the central station environment. Whether it is a two-way voice application or an alarm panel dialing into your System 3 switch, OneTel's Short-Call Billing platform saves you money. OneTel has realized, on average, a 40 to 60% cost savings for their central station customers.
"OneTel rolled out a comprehensive telecom platform that took a holistic approach to our needs. They understood my frustrations when dealing with other carriers, rolled out a strategy that cut costs significantly and layered in redundancy. OneTel's Short Call Billing Platform really saved us a lot of money." -Kurt Becker, Security Networks
Carrier representatives come and go, leaving the central station holding the bag. The fact is the carrier community does not understand the unique intricacies and needs central stations have. Billing, redundancy, cost perimeters, uptime and migration strategies, are a few areas we know create frustration. Instead of having a carrier shove a pre-packaged carrier solution down your throat, OneTel specializes in creating a fully customized telecom solution designed specifically for your needs as a central station. OneTel industry know-how includes:
- Simplicity. We eliminate network complexity.
- Single Point of Contact. OneTel stands as the single point of contact for all telecom-related matters.
- Account Management with alarm Expertise. We don't leave you flopping in the telco wind.
- Lower Acquisition Costs. Through OneTel's industry know-how, central stations can add new dealers at a significantly lower cost.
- Redundancy. Eliminate points of failure through industry-grade design and implementation.
- Cost Savings. Cost savings are at the core of OneTel's business. OneTel saves the central station community money.
"OneTel has become our one-stop shop for our telecom service needs. We appreciate their knowledge of our industry and their ability to understand our unique requirements. Their custom-fit telecom solutions have been extremely beneficial to our network and have enabled us to grow quickly while maintaining 100% uptime." -JT Hwang, Vivint (formerly APX Alarm)

